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33 N. Garden Avenue Clearwater, FL 33755
Sales: info@AutoLoop.com      Support: support@AutoLoop.com      877-850-2010

XRM

The national average closing rate falls below 20%—that’s only 100 sales for every 500 opportunities. But by facilitating follow-up among unsold customers and simplifying lead management through the proper automotive CRM, XRM helps you sell an additional 87 units.

Double your profits without doubling your spend.
Take a look and see all the ways XRM will work for you.

24/7 Website and Leads Monitoring

With the continual upsurge in online purchasing, every lead is crucial. Lead Tracker™ makes keeping up effortless by matching those leads against search and shop activity to provide real-time updates and dynamic ROI reporting. Plus, ILM™ individually tailors sales processes to your store for increased overall profitability.

10% of all worked leads become closed deals.

Direct Desking

One of the top five reasons car shoppers don’t re-purchase at certain dealerships is because of the paperwork. That’s why Mobile XRM™ expedites processing with advanced driver’s license and VIN scanning. And Desking™ converts forms electronically while offering easy online customer payment customization to cut deal times in half.

Results-Based Follow-Up

You can’t be everywhere at once. RBF inspires a more involved sales staff, ensures consistent contact, and keeps your customers engaged with automated reminders and explicit follow-up—something 74% of customers now expect, and a significant deal-breaker in vehicle purchases.

26% of customers who received dealership follow-up purchased from that dealership vs. only 15% of customers who had no follow-up.

Showroom Control™

Studies show that low conversion rates can often be directly linked to internal sales processes. But Showroom Control increases accountability by ensuring your team is following through. And all the activity and pertinent info they need is viewable on one, user-friendly screen.

Unparalleled Support

As business grows and changes, so does your need for reliable support. Beyond your dealer CRM, we provide a team of personable support specialists, ready at your command. Plus, you can always count on ongoing training and industry-proven insights from your personal performance manager.

#Looplove

Here’s what our customers have to say…

Mark Holian, Executive General Manager, Gulf Coast Auto Park

Month after month, Trade-In Valet has the highest conversion rate in all our stores. We are buying and trading for more vehicles than ever before. They are passionate about improving our customers experience and it shows in our business. Our salespeople embrace it, our managers depend on it and our customers appreciate it. This is a real life solution from a company that understands how to help dealers sell cars.”

Mark Holian, Executive General Manager, Gulf Coast Auto Park

Sammy Modica, General Manager, Mac Haik Toyota

Trade-in Valet Sells cars! They have a serious passion for appraisal solutions and increasing conversion rates. They walked us through every portion of our website ensuring that we would get maximum results from their tools and service. They just get it! Trade-In Valet is an essential part of our sales process now and I recommend them to any dealer who wants to sell more cars.

Sammy Modica, General Manager, Mac Haik Toyota

Bruce Glasscock, CEO, Quattro Auto Group

We take pride having a solid sales process, tracking our lead sources and monitoring our conversion rate very closely. Trade-In Valet has not only fit into our processes, but exceeded our expectations. They immediately surged passed our other lead providers and are now a valuable part of our selling process. Their leads convert, their bids are solid and their service is to be commended. Trade-In Valet WORKS!

Bruce Glasscock, CEO, Quattro Auto Group

The best part about AutoLoop is they’re fast to react to customer wants and wishes.

The best part about AutoLoop is they’re fast to react to customer wants and wishes. Other companies put customer requests on a ‘back burner,’ but even when I make a crazy request, they work with it.

Chris Case, Service Director, DCH Toyota of Oxnard

I like AutoLoop’s system because it’s simple and it tracks what I need it to track.

I like AutoLoop’s system because it’s simple and it tracks what I need it to track. My goal is just to get in and make money, and with AutoLoop it’s easy to do and to measure the results.

Kedra Malone, BDC Manager, Stadium Toyota

It just works for us. It’s easily adaptable – easy to work for our operators. My guys constantly look at it.

It just works for us. It’s easily adaptable – easy to work for our operators. My guys constantly look at it.

Duane Templeton, Service Manager, Kenny Ross Subaru

With the AutoLoop Service Suite

With the AutoLoop Service Suite, customers get personalized communications in the channels they prefer. It increases our CSI and efficiency as well, between the vehicle tracking, two-way texting and other tools, delivery becomes completely seamless.

Brad Schafer, Fixed Ops Director, JM Lexus

AutoLoop’s support is fantastic.

AutoLoop’s support is fantastic. [My Performance Manager] can be called on for anything marketing-related. Plus, another Performance Manager is local, which is great – she comes out whenever I need anything.

Chris Case, Service Director, DCH Toyota of Oxnard

SmartLane speeds things up and makes things more efficient at write-up.

SmartLane speeds things up and makes things more efficient at write-up. Plus, the fun part is I can take videos and pictures of the vehicle in the walk-around.

Ricky Stokes, Service Manager, Anderson Subaru

Internal chat has been a real time-saver for us.

Internal chat has been a real time-saver for us. There’s no need to track people down or dial a phone, and response time is immediate.

Scott Gregg, Service Manager, Tucson Subaru

Prior to using Book, we were doing 50 to 60 appointments per month

Prior to using Book, we were doing 50 to 60 appointments per month online with a previous system. Now we book over 700 online appointments every month.

Kedra Malone, BDC Manager, Stadium Toyota

Within the very first month of launching our newsletter

Within the very first month of launching our newsletter, we sold 7 used cars to customers that hadn’t been in contact with us for 2+ years.

Mike Schomer, Customer Relations Manager, Rosen Hyundai

MISC – AutoLoop Fast to React

The best part about AutoLoop is they’re fast to react to customer wants and wishes. Other companies put customer requests on a ‘back burner,’ but even when I make a crazy request, they work with it.

Chris Case, Service Director, DCH Toyota of Oxnard

SMARTLANE – More Efficient at Write-up

SmartLane speeds things up and makes things more efficient at write-up. Plus, the fun part is I can take videos and pictures of the vehicle in the walk-around.

Ricky Stokes, Service Manager, Anderson Subaru

MESSAGING – Time Saver

Internal chat has been a real time-saver for us. There’s no need to track people down or dial a phone, and response time is immediate. Even if someone is away from their desk, the message will be waiting for them when they return. It’s a hit with the sales team, too. Just the other day sales was messaging the service department to see about available loaners for a new car buyer who wanted the windows tinted that same day. It’s been great.

Scott Gregg, Service Manager, Tucson Subaru

MESSAGING – Build Stronger Relationships

Messaging™ helps them in “building stronger relationships with customers over multiple texts” versus a single phone call.

Chris Case, Service Director, DCH Toyota of Oxnard

BOOK – Shop Capacity

Upon switching to our online scheduling solution, Crews Subaru realized their shop capacity was not being fully utilized. After working with our dedicated team to customize their settings, Crews Subaru went from taking 20 appointments a day to handling 40 comfortably—a 100% increase in service business.

Crews Subaru

Book – See What’s Coming

It’s easy for service advisors and other personnel to go in to the schedule and identify what’s coming.

Duane Templeton, Service Manager, Kenny Ross Subaru

BOOK – My guys constantly look at it.

It’s easily adaptable – easy to work for our operators. My guys constantly look at it.

Duane Templeton, Service Manager, Kenny Ross Subaru

BOOK – Better Balance

If I need to, I can make modifications to tomorrow’s schedule to better balance appointments. And if on Friday we have a slot with only one vehicle, I can see that and send off an advisor to work on something else.

Duane Templeton, Service Manager, Kenny Ross Subaru

BOOK – Better Ways

Recently, we were forced to sign up for Xtime; we said that’s fine, but there are better ways of doing it.

Duane Templeton, Service Manager, Kenny Ross Subaru

BOOK – Avoid Bottlenecks

Switching to Book™ helps avoid scheduling “bottlenecks”.

Chris Case, Service Director, DCH Toyota of Oxnard

BDC CONNECT – Made the Investment

A lot of dealers don’t want to take the chance at the BDC Call Center, but we’ve made the investment and it’s astounding.

Ricky Stokes, Service Manager, Anderson Subaru

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