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BDC Connect

We know it’s hard to keep campaigns fresh and relevant for everyone. BDC Connect easily manages all of that for you, and much more: it consolidates all your customer information and marketing activity into one instantly accessible central location, simplifying personalized call campaigns.

Explore all the ways BDC Connect boosts and manages your
dealership BDC operations: check it out today.

Built-In Campaign Management

Consistently engage your customers with full-circle marketing. BDC Connect lets you create and monitor custom call campaigns across both sales and service. You can also prioritize by date or event to coincide with your other marketing efforts.

Reach customers beyond email. On average, business professionals receive 84 emails a day—and the number keeps growing*.

*Based on on-going research conducted by The Radicati Group, Inc in the Email Statistics Report, 2011-2015.

Seamless Data Access

We’ve all seen how third-party calling can inadvertently create miscommunication—which leads to customer frustration. BDC Connect displays everything callers need, from customer and vehicle data to marketing received, on a single, easy-to-read screen.

84% of consumers are frustrated when the agent does not have their information.**

**ThinkJar, LLC annual survey and associated ThinkJar, LLC research

Centralized Customer Information

Having everything you need is important. Having it all in one place is invaluable. Easily handle all your dealership BDC tasks without ever switching programs: set appointments, change existing information, view prior activity and much more.

Management Oversight Reporting

No one wants more administrative work—but your business depends on good department performance. BDC Connect monitors it all. It provides advanced oversight of marketing efforts across one user-friendly interface so you can increase your staff accountability and easily find any bottlenecks in productivity.

Fully Integrated

BDC Connect taps into your DMS and the entire AutoLoop suite of products to collect all the information your BDC reps need. BDC personnel can work faster, more efficiently and more productively—which brings you a higher ROI.

#Looplove

Here’s what our customers have to say…

BDC CONNECT – Made the Investment

A lot of dealers don’t want to take the chance at the BDC Call Center, but we’ve made the investment and it’s astounding.

Ricky Stokes, Service Manager, Anderson Subaru

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