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MPI

Consumer trust can be hard to capture, so AutoLoop MPI gives you an instant and ongoing edge: it provides the most accurate and immediate quotes—with current parts availability and cost included—to continually drive customer confidence.

Sell up to 45% more recommended work with MPI.
Try it today and see what it can do in your service lane.

OEM/VIN-Specific Multi-Point Inspection

In 2016, 53.2 million vehicles were recalled† in the U.S.—and most have yet to be repaired. Through consistent VIN-specific inspections, MPI pinpoints every repair opportunity to increase profit, raise your CSI and build consumer trust.

†According to Automotive News.

Instant Pricing and Parts Availability

Cut your downtime and ensure your offer accuracy. With MPI, you can generate precise quotes that not only show parts availability and cost, but they include your own preferred mark-up and sales tax too—all before you ever pull an RO.

Real-Time RO Status Updates

Service management shouldn’t be complicated—and it doesn’t have to be. MPI helps you streamline communications and effectively monitor workshop flow with automatic vehicle status updates instantly visible to all your advisors, technicians and BDC reps.

43% of repair orders require additional clarification from the service advisor, costing each technician 30 minutes per day of follow-up time*.

*According to key findings from a Carlisle & Company Annual Automotive Technician Survey across 9,000 service technicians from 15 major auto brands.

Comprehensive Inspection Report

Making sure your customer understands inspection results demands significant time and precise accuracy. MPI instantly generates a detailed inspection report for every customer to ensure transparency, enhance CSI and expedite repair approvals.

Nearly 2X as many customers will refer someone to their servicing dealership when they understand their inspection results.

#Looplove

Here’s what our customers have to say…

MISC – AutoLoop Fast to React

The best part about AutoLoop is they’re fast to react to customer wants and wishes. Other companies put customer requests on a ‘back burner,’ but even when I make a crazy request, they work with it.

Chris Case, Service Director, DCH Toyota of Oxnard

XRM – Partnership

I feel extremely confident in our decision to move forward with XRM, and that we have made a great decision by committing to our partnership with you and the XRM team for the future.

Shawn Vaughan, General Manager, Toyota of Boerne

XRM – A True Partner-Vendor

XRM has been “incredibly responsive to our needs over the years by listening to our concerns about technology issues, and by customizing some of your products and reports to help us conduct our business at a much higher level. I feel that has contributed to our growth and success. We also like the fact that you are local and that your field staff are all retail folks that have had experience in dealerships. I just want to say that you guys have been there for us when we needed you, and I do appreciate that kind of attention from a true partner-vendor.”

Shawn Vaughan, General Manager, Toyota of Boerne

XRM – Most Powerful, Complete, and Fully Integrated CRM Tool

I am convinced that you will soon have the most powerful, complete, and fully integrated CRM/marketing tool in the industry for both Sales and Service. […] I can’t wait to test-drive it and use it to drive our business to new record levels of sales and profits.

Shawn Vaughan, General Manager, Toyota of Boerne

XRM – Cutting Edge Solution

XRM has “a cutting-edge mobile solution, which is going to be a big part of our sales process in the future, as we are outgrowing our facility, and we have to give our sales team a mobile solution to allow them to work efficiently.”

Shawn Vaughan, General Manager, Toyota of Boerne

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